Frequently Asked Questions

Type any question about your World Cup 2026 trip — matches, tickets, hotels, flights, activities, or full itineraries. The AI calls our internal tools to fetch real prices and availability, then writes a plan with clickable links you can act on immediately.

Anything trip-related: 'Find me a hotel near MetLife Stadium for the final', 'Cheapest flight from London to Mexico City June 11', 'Plan a 10-day trip following England's group stage', 'What's there to do in Dallas the day before the match?'. It also handles follow-ups in the same conversation.

Yes. Friendlies like England vs USA in Tampa (June 2026) are scraped and included alongside the 104 official WC26 matches, so you can plan around warm-up games too.

Hotel and flight prices are pulled live from Booking.com (via Awin) and Skyscanner respectively. Ticket prices come from StubHub, SeatGeek, VividSeats, Ticketmaster, and GameTime via the same deep-link search you'd run yourself — they reflect what each vendor is showing right now, but always confirm at checkout before paying.

No. The Concierge surfaces the right listings and hands you the partner link — Booking.com for hotels, Skyscanner for flights, the relevant ticket vendor for matches. You complete the booking on their site. We never see your card details.

Every answer includes the source links it used so you can verify. If a price has moved or a hotel is sold out by the time you click through, the vendor's live page wins. Email hello@wc-26.net with anything off and we'll fix the underlying data.

Within a session, yes. Pro members also get persistent trip-aware memory — the Concierge recalls saved trips and prior plans across conversations, so a follow-up days later picks up where you left off.

Free includes browsing every match, venue, team, and city guide plus 3 AI concierge messages per day. Pro removes the message cap, auto-promotes complex multi-leg trip queries to Google Gemini 2.5 Flash for sharper reasoning, saves unlimited trip plans, adds ticket price alerts, and removes ads.

For complex multi-leg trips, yes. Free queries run on fast open-source models (Google Gemma 4, Z.ai GLM 4.7 Flash, Meta Llama 3.3 70B) which handle most lookups well. When a Pro member asks something that needs many tool calls or multi-step reasoning — 'plan a 14-day trip across 3 cities with hotels under $200 and quarterfinal tickets' — we promote the query to Gemini 2.5 Flash for tighter source grounding.

The open-source tier runs on Cloudflare Workers AI at zero marginal cost to us — that's why Free exists. Gemini 2.5 Flash is a paid Google model; Pro and Squad subscriptions pay for that, plus persistent storage for your trips, price alerts, and an ad-free experience.

It means complex queries from Pro/Squad subscribers are routed to Google Gemini 2.5 Flash instead of the free tier. You don't have to toggle anything — the cascade picks the right model based on what you're asking. Simple lookups still use the fast free models even on Pro.

Free: 3 messages per day. Pro: unlimited. Squad (group plan): unlimited for all 6 travelers in the group.

We search vendor deep-links across StubHub, SeatGeek, VividSeats, Ticketmaster, and GameTime for the specific match you ask about and surface the best public listing. Those are direct vendor links — we don't currently earn commission on ticket purchases.

Hotel links go through Booking.com via the Awin affiliate network. Flight searches link to Skyscanner. Activity bookings link to GetYourGuide. We earn a small commission at no extra cost to you if you book through those links — see our affiliate disclosure on every page that surfaces them. Ticket vendor links are direct, not affiliated.

Yes — and this is where Pro shines. Ask 'Plan a 12-day trip following USA through the group stage with hotels and flights between cities', and the Concierge will chain match lookups, flight searches, and hotel suggestions into a single itinerary with clickable links for every leg.

Pro members can save unlimited trip plans, and the Concierge can recall them across conversations ('add a hotel for my Dallas leg' will look up the trip you saved last week). Free users can save 1 plan.